Hi!
Looks like a lot of people have the same problem with that our device is stuck in some kind of offline state. I have tried to restart many times but I have not done reset because I don’t want to lose the data I have saved there.
The only way to get the data out of the device is to contact another company to make them do that according to the link that Jonty.S posted here. My Cloud Home Showing as “Offline” . Have any of you followed this?
For info, my device was bought I April this year.
