"WD Drive Utilities" update for Mac new version is blank" on High Sierra

update
passport

#1

While updating “WD Drive Utilities for Mac” version 2.0.5.18 to v: 2.1.1.80 Upon opening application It is blank, with no info. My MacBook Pro sees the volume on Desktop and Time machine also usable, however no sleep timer or health check & erase and partition aren’t available for use .Registered Product# WDBLUZ0010BSL 2014 “My Passport for Mac”


Just updated WD Drive Utilities - now all my WD external disks have vanished from desktop
#2

Hi Retiree,

Did you check after the reinstall of WD Drive Utilities from WD Support web site?


#3

How to check and what to check?


#4

Uninstall WD Drive Utilities and reinstall it from Support site as mentioned in below link:


#5

Thanks for you reply (asp73I) I installed it new version 2.1.1.80 …3 times as shown in the screenshot above. That’s the reason I had to go into Time Machine for older version 2.0.5.18 which is running now from early 2016


#6

In my case, the application doesn’t even open.
The same thing happened with the previous version.
I don’t know why this happens…


#7

This is all I see when opening WD Utility from Applications folder