Wd_black might be broken?

WD External Drives WD Portable Drives
1

Hey so I came here since idk where to get help for this but uh I got a wd_black external hard drive for my gaming laptop but it fell and hit the floor and then now whenever I boot it up on my pc it won’t show and it ticks

2

Hello,

Please refer to the following KBA article: Check Drive for Errors or Failure on Windows and macOS