December 2018. So, 5 years and counting and still no resolution? Not one WD support technician thought to address the issue? Are we in the wrong thread? Not one suggestion? Really?
Surely, WD has been made aware of the issue since 2013? And yet, despite knowing the devices are prone to such costly complications, they continue to produce and sell such defective products without any notice, explanation or resolution?
I am just amazed there has not been one response from WD this whole time.
Can somebody say class action?
If anyone can provide any other suggestions besides the firmware update (not working for my passport 1TB). I am all ears.
