Verifying G-RAID Thunderbolt 3, RAID 1, and Windows 10

Hello -

I’m a long-time user of G drive products and find them very reliable. I’ve also used them on both Macs and Windows machines in the past as simple volume storage devices with no problems.

Purchased my first G-RAID product (8TB Thunderbolt 3) this week and needed to connect it to a Windows workstation. The process has been fraught with dead ends and poor documentation as the prescribed process in the official documentation of getting the thing up and running via the “Configurator” [sic] simply does not work. After searching this forum and the greater web extensively, I eventually found a very helpful post on this forum from 2018 by a fellow Windows enthusiast here: G-RAID with Thunderbolt Configurator in Windows.

Their assessment of the order of operations for mounting a G-RAID Thunderbolt unit in Windows featured at the end of the thread worked (see post for names of the three software components and d/l links by G-Tech that must be run in a specific order). Note that the prescription of software tools in that article deviates from the one in the official documentation by very slim margins; apparently there are so many subtle ‘flavors’ of the G-Tech software out there that it’s a miracle this user found the right combo (imho). But it doesn’t get you all the way home - it appears the third step - the “Format Wizard” configuring the RAID - doesn’t actually ‘stick’. At the end of the process, I had a volume recognized in the Windows Disk Management tool as a 4TB volume (win!) that was un-initialized (fail!), hence the reason I wasn’t seeing the volume in the Windows File Explorer.

I had to then augment the process by the tips found in this support article: https://support-en.g-technology.com/app/answers/detail/a_id/663. After initializing the G-RAID and then creating a simple volume out of the 4TB partition that was visible, the G-RAID finally showed up in the Explorer and I am able to read/write from it in Windows 10.

So my question: being I had to hack the process, I am very concerned that the unit isn’t properly configured and I’m not getting the protection I need from a RAID 1 configuration, so what can I do to test the integrity of the RAID? I considered an experiment where I hot-swap one of the drives and see if the data’s still there, but I don’t have a spare 4TB HD lying around.

thanks in advance…

Download the Raid configurator from the link below

http://download.g-technology.com/software/GTC_Installer_1.1.1.zip

If you have any data on the drive .then take backip before the process. as it will delete everything.

Once you open the RAID configurator after install the default RAID will be RAID 0 , Click on configure select RAID1 and again click on configure… This will configure the RAID to RAID1.

Now you have to initialize the drive.
Follow the link below to format the drive. and after fornatting you will be good to go.

If you want to use it only on windows follow this:

https://support-en.g-technology.com/app/answers/detail/a_id/663/kw/format

If you want to use on both Windows and macOS follow this.

https://support-en.g-technology.com/app/answers/detail/a_id/871/kw/exfat