I was wondering if anyone knows what might be going wrong. I recently purchased a G RAID with Thunderbold 2 (8TB). I have Windows 10 and went through the stated process to format the drive so I can see it on windows. I wanted to changes the RAID from 0 to 1 and read I would need to install the G-RAID with Thunderbolt Configurator to do this. I downloaded the GRC_Installer_1.0.0.zip and installed it.
This is the bit where I get stuck… I doubleclick the G-RAID with Thunderbolt Configurator and nothing happens.
I don’t get a screen come up as it says it should and so cannot do anything… any ideas?
Once configured - FINALLY - this array of 2 HHDs does indeed work on Windows 10 fine. But installing and setting up the RAID requires proprietary software, which includes a 3rd party utility to format to NTFS, AFTER the RAID is setup by yet another utility program.
Win10 Disk Manager failed to see the disks at all; once installed it cannot format the 2 individual 4 Tb HHDs - only “seeing” a single 4Tb Volume.
You need to install the following Utilities - run in sequence:
GTC_Installer_1.1.1
GRAIDStudioInstaller_1.0.0.53 [configs RAID]
GTechnologyFormatWizard_Installer_1.1.27
the links the search engine turned up on the manufacturer’s website circa 2017 are all broken (including Helpline Community ! What a farce); so it’s trial and error and too much wasted time finding Utilities that G-Technology has hidden away from its customers.
Having paid the substantial purchase price, the smallest courtesy from the manufacturer would be to make the essential information accessible.
This is quite an old post, but the frustration is still there for Windows users trying to configure a G-RAID Thunderbolt 3 drive.
The link above goes to a dead website, but luckily, (for now at least) the old G-Technologies download page is available on the Wayback Machine (web.archive.org). I was able to copy that link and search/find archived pages in 2020 that contained the download files mentioned above.
With Windows 11 Pro, I found that I only needed the GTC_Installer and the GTechnologyFormatWizard to get a RAID array mounted. I did not need the GRAIDStudioInstaller.
I downloaded them all, but I found that the GTC_Installer did everything except format the array. It was able to see both discs, and I was able to select RAID0, RAID1, or JBOD. Once completed, the array was visible on Windows Disk Management, but it did not allow any formatting. The FormatWizard mentioned above did the trick for that alone and afterward, the drive is visible in File Explorer.
Hopefully this can help with anyone who is still using these with Windows.
