User not authorized. (400057)

Hi,

See if the following links helps:

http://community.wd.com/t5/WD-My-Cloud/user-not-authorized/m-p/816905/highlight/true#M23675

http://community.wd.com/t5/WD-My-Cloud/SOLVED-Email-links-not-working-and-Network-Password-Needed/m-p/666093/highlight/true#M5633