Dear WD Community,
As some of you already know, we recently removed the Family Folder sharing feature on the My Cloud Home desktop app. But that doesn’t mean you can’t access or share that data! You can still find it under the “Shared” tab in your mobile and web apps. You can find out more about sharing the Family Folder here: My Cloud Home: Share Content Using the Family Folder
We’ve heard your feedback since the software upgrade and we know that the Family Folder is a well-loved feature. Due to the overwhelming feedback, we are going to bring back the Family Folder type sharing in a near future release. We apologize for any inconvenience this has caused.
Thanks,
The My Cloud Home Team”
