I have the same scenario except that I just got the player and it says it cannot obtain an IP address. Worked fine when hard-wired. I went back to Best Buy and they took a new one out of the box , hooked up an adapter and had the same problem! I left and they still didn’t have it working!!
“In other words, you actually get the Wireless Configuration Menu, and set that up, get associated with your Wireless AP, and still don’t get an AP?”
I am not very knowledgeable in this area. What is the Wireless configuration Menu and where do I found that? and how do I Associate with my wireless AP?
ivanv: So, back on your point, I would conjecture that your router is NOT fine, regardless of the fact that the other PCs appear to be working normally.
I presume your router is acting as the DHCP server. If the WDTV is NOT getting an ip address automatically, then one of three things is happening.
1> The router is not receiving the DHCP request from the WDTV.
2> The WDTV is not receiving the DHCP response from the Router.
3> The WDTV does receive a response, but the WDTV believes it’s invalid.
Further, I can’t imagine ANY scenario where the attachment of a WDTV (configured in Automatic Mode) to a properly functioning network renders the network useless to all other clients on the network.
Unfortunately, problems like this are dang near impossible to diagnose unless you happen to have an ethernet HUB available (NOT a switch) to tap into the network connection from the WDTV.
Yeah, nothing has changed.The network hasnt changed at all, same configuration, same cables, I havent even logged onto the modem until yesterday to see if theat gave me any clues.
I did notice that the unit felt very hot and i’ve read elsewhere that the network chips maybe very sensitive to heat?
I’ve also read that the cable between the unit and the switch could also be the cause but as it was working fine before im sure this can be ruled out.
There seems to be quite a few people with the same issue as me…
There’s no way to setup the wdtvlive with the wifi, everytime I try with automatic or manual setup I always get the message “unable to obtain ip address”.
So I was thinking my wifi adapter wasnt fully compatible with my network and disabled the security from my router, and surprise it works.
I’ve noticied the wdtv has problem when “connecting” to encrypted wifi networks, because disabling the encryption security option It just works.
There’s no way to setup the wdtvlive with the wifi, everytime I try with automatic or manual setup I always get the message “unable to obtain ip address”.
So I was thinking my wifi adapter wasnt fully compatible with my network and disabled the security from my router, and surprise it works.
I’ve noticied the wdtv has problem when “connecting” to encrypted wifi networks, because disabling the encryption security option It just works.
Finally I think is a firmware problem.
Any news from Western Digital team?
It certainly works with my encrypted WI-FI network. It may depend on what encryption you are using. I certainly would not leave my WI-FI network open.
What kind of security+encryption do you have on your router?
I use WPA2-PSK with AES encryption and there’s no problem with it.
I have a Cisco router and Cisco AP, but I had a Linksys wifi router and everything worked well all the time. Maybe your router use some strange encryption flavours not supported by WDTV+wifi adapter and that’s the reason. Try using standard security+encryption.
