There is nothing wrong with VLC or the My Cloud Home (MCH). With VLC, go to network setup, scroll to the bottom and see the SMB mounts on the lower left, below other uPNP drives. Pick the correct MCH and set up the SMB with port 445, user name and password (not the one signing into the webapp or mobile app, but the enabled local user and password). If you haven’t done the enable local pw, set it up in the webapp through settings, management, or alternatively through direct ip of the MCH.
MCH enable local access by ip
