Timeline for Servers to be back

[BayHey]

WD PLEASE Give Us An Update

WD Customer Service @WD_Admin , You can see on the forums that you have many upset customers. Can you please give us an update on how long it should take? I am trying to make a judgment call… Should I pay someone to decrypt my files? Can you please provide an estimate… is it months, weeks, days? You are not giving us any information so we can make an informed decision about how to proceed with getting access to our files. Thank you!