Good point; what are the LEDs on the Ethernet port indicating? Try a different Ethernet cable. Try a different port on the router.
Other possibilities are faulty power supply, or faulty OS, or faulty HDD.
Power supply can be replaced.
Data can be recovered from the HDD if the OS has become corrupt (and then the firmware can be re-installed).
Faulty HDD is pretty fatal; professional, low-level data recovery (expensive, not necessarily successful). Look to replace the HDD and recover data from your backup (or replace under RMA if within warranty).
Hi!
I don’t really know if this is the place to post this, but I would really really need some help.
So one day I woke up and realized that my My Cloud 3 TB was glowing all red in the front. I didn’t think that is was such a big deal, however after trying to get it to connect through Wifi several times (for about 6 hours), I couldn’t get it working. I was so frustrated. My whole life is on the My Cloud.
What I did notice under the procedure was that the Ethernet light didn’t blink at all. Whe…
For Gen1/v4 devices: look for ‘debricking/unbricking’ guides if gen2/v2.
My WD Cloud stopped working clueless, I searched the forum and other sites to get a complete rebuilding, but got bits and pieces hence thought of putting the entire steps if it helps as it took me almost a week to figure out the correct steps and make the mycloud back in a working condition.
MOST IMPORTANT Use Linux_Reader to backup the data from the WD hard disk before continuing with the below steps. You will have to unbox the device use a SATA adapter to connect the WD hard disk to the USB …
Other possibles:
Hi all, hoping someone can help me out here. I’m not entirely sure what happened, but since this morning the LED light on my 2TB WD My Cloud is solid red. When I log into the Dashboard, the “Diagnosis” box says “Critical” and when I click the arrow to view the status, I can see that the “Content Status” is “Not Mounted”… well that can’t be good, so I enabled SSH via the dashboard and logged in to check the system logs to find out why the fie system isn’t mounting during boot - I can see this err…
My MyCloud is displaying a solid red light and its complaining it has a critical error and that the content status is “not mounted”. Short of ripping the drive out and running SpinRite does anyone have any ideas as to how I can go about this? I think it might be a corrupted block thats making the RAID array fail but am not sure how to proceed.
I obviously still have WEBUI and SSH access.
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