Acroins is linked to a version of Smartware at a basic level. I have owned Acronis for many years and currently own Acronis “True Image 2017”. Why would I want to use Smartware software with all the issues I see posted on this forum? I can’t even find a comparison between Smartware versions Pro and both Standard and Premium. 
If you have SmartWare, have you looked at the Help tab and read the information provided. The following comes from there.
WD SmartWare software
The WD SmartWare™ software is an easy-to-use backup application that gives you the power to:
Protect your data automatically—Continuous backup instantly makes a second copy whenever you add or change a file. Scheduled backup runs on the days and times you select.
See your backup as it happens—Category-mode backup organizes and displays your files in categories and shows the progress of your backup.
Bring back lost files effortlessly—Easily retrieve your data whether you have lost everything, deleted a folder, or just overwritten an important file.
Take control—Customize your backup, set drive security, run diagnostics, manage the power settings, and more for supported WD devices.
Secure your encryption-enabled WD drive—Password protection and 256-bit hardware-based encryption protects your data from unauthorized access or theft.
Upgrade to WD SmartWare Pro—Extend the backup function to non-WD drives, unsupported WD drives, and supported remote cloud account folders.
I have been using SmartWare for over two years now without a problem. Here is a link to download the User Manual.
The key to my issue is going to be “Upgrade to WD SmartWare Pro—Extend the backup function to non-WD drives, unsupported WD drives, and supported remote cloud account folders.”
Where supported remote cloud account folders needs to sync.
Than you for the link. Finally making headway using my NAS. 
Hi yes I have read everything. One time only did I get the prompt " that it is ready " or something to that effect. Ever since that one time I immediately get “backup successful”.
Also after 2015 I had to move many files etc from ones place etc another • long story. But a self acclaimed “geek” had all of my files and etc filed in a directory that wasn’t even in the C: drive !
Do I need to do something (and if so what) to indicate to the external “My Passport” where to backup FROM?
Thanks for any help!
