Slow transfer speed from attached drive

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I attached a 1TB WD Mybook drive via USB to my 3TB Mycloud and using windows explorer (Win 7), I tried copying some video files to the Mycloud.  I was only getting transfer speeds of 5MB/s and it took a while to work up to that from around 2.5MB/s.  I then attached the Mybook to a USB hub and got transfer speeds of 11MB/s when copying files to the Mycloud.

Shouldn’t I be getting pretty good speeds copying directly from the Mybook to the Mycloud when they are directly attached to each other via USB?

Also, on another note, I am so loathe to do anymore firmware updates.  The latest one downloaded and installed ok but after reboot, the drive showed the white light.  I let it sit for about an hour and the WD dashboard app just showed the message “drive rebooting”.  Finally, I unplugged the Mycloud and let it sit for about 20 minutes, and after plugging it back in, the blue light came on after about 10 minutes.

2

Refer to this thread  http://community.wd.com/t5/WD-My-Cloud/Slow-Transfer-Speed-over-USB/td-p/651477

3

nomad60 wrote:

Shouldn’tIbegettingprettygoodspeedscopyingdirectlyfromtheMybooktotheMycloudwhentheyaredirectlyattachedtoeachotherviaUSB?

Copying from a USB to a local Share uses your network – twice.    Your PC still has to read the data in and then write it back out, all over the network.

Given your speeds, I would guess that you’re either:

   a)  Connecting via WiFi, or

   b)  Either your PC or the Cloud is connected via 100 megabit ethernet, not Gigabit.

4

If you use the WD Desktop app, it should be faster copying from the USB to the My Cloud. 

5

The app sends the commands directly to the drive vs copying it via PC.  If you read Tony’s post above, copying via PC is slower.