Sign in to account "Hangs"

My Cloud OS 5 Personal & Network Attached Storage My Cloud
1

I had to sign out of the Cloud Sharing but when I sign back in I get the message “Updating” but it just hangs. Can you suggest a solution please.

2

@RuthA

Have you checked the Status of My Cloud Devices?

My Cloud Home and My Cloud OS 5 Service Outage - Announcements & Discussions / News & Announcements - WD Community

3

I don’t understand what you mean….ah! Now I see. I’ll leave it a few hours and try again. Thanks

4

All WD Cloud service is down

5

So I understand. Thanks.