Error on My Cloud

[Bennor]

The OS5 My Cloud remote access service is down. See the other posts about it from yesterday.

http://status.mycloud.com

My Cloud Home and My Cloud OS 5 Service Outage

STATUS UPDATE 12 Apr 2023 RESOLVED https://status.mycloud.com/ Services are back online and fully operational. STATUS UPDATE 2 Apr 2023 WD Community, We are currently experiencing a service interruption that is preventing customers from accessing the My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS 5, SanDisk ibi, SanDisk Ixpand Wireless Charger service. Our team is working urgently to resolve the issue and restore access as soon as possible. We apologize for any inconvenience this m…

503 Service Temporarily Unavailable

Help! i woke up this morning with this message (503 Service Temporarily Unavailable) and i cant sing in to my cloud.

Sign in to account "Hangs"

I had to sign out of the Cloud Sharing but when I sign back in I get the message “Updating” but it just hangs. Can you suggest a solution please.

Lost my Android connection

Seems I’ve lost my mobile app connection to my cloud server. Android version13, One UI version 5.1, last Android security patch 3-1-2023. App version is 4.22.0(2040). Cloud firmware version 5.18.117. The app tells me that the device is offline. I can access my cloud server from my PC with windows 10 explorer. I’ve rebooted my Samsung phone several times to no avail. Suggestions? Thanks for the help. Danny My_Cloud_OS_5_logs.txt (66.9 KB)