iTunes won’t load shared music from a My Book Live 3TB with the most recent firmware (Version 02.02.02-020 : Core F/W). My MacBook Pro is new, running well, and equipped with the latest version of all relevant software. There is about 150BG of music in the “Shared Music” folder on the My Book Live’s “Public” folder. All of it is accessable through a file browser, but not iTunes. The folder sharing is set to “All” in the drive’s UI (Shares -> Public -> Media Sharing: All), and I have refreshed the iTunes server through the UI as well (Settings -> Media -> iTunes -> Enable & Rescan). The song list used to load fine in iTunes (10.5) but I’ve done two things since they worked last: (1) loaded more than 50GB of additional music (it worked when I had 100GB), and (2) installed an update for Lion.
Now, when I click “MyBookLive” in iTunes under “Shared,” it gets hung up as if loading but it never finshes loading. The process has run for over an hour and just shows the following in iTunes:
This issue isn’t restricted to my computer. The same exact thing happens on computers running the previous two versions of OSX (Tiger and Snow Leopard), as well as on two other Windows machines (one using Windows 7 another using Windows Vista). All five of the computers have the latest version of iTunes installed and all five used to pull up all the music within about 10 seconds before the process started getting hung up. Something odd I’ve noticed is that the “Shared Music” folder on the drive registers as only 12kb, but the folders in it add up to nearly 150GB. Any suggestions?