The my cloud home device fell, and it will not turn on. I bought a new device, but I am not finding any way to remove the old one from my email so that I can add the new one. There are instructions for demoting a device, but those only work if you can actually turn it on. Any suggestions? Thanks

Replacing My Cloud Home Device

cat0w April 21, 2019, 4:21pm 5

@Sucellos Contacting Support can be for anything, a link was provided in the info.

Try this link, click on WD_Admin and Message to ask for help on this.