Recover password my passport for mac

I have a 4TB My Passport for Mac and have forgotten my password and read somewhere that if we email someone here you can get a password reset. Is there a way to do that here?

Hi @techfan86,

Please refer to the article: WD Security “Invalid Password Message” or Password Forgotten Invalid Password or Forgotten Password Message on WD Security

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: