Plse report your smart disk values

My previous questions concerning transfer speeds have helped a lot to establish “normal” values for healthy MyClouds.

Now, smart disk values show the results of the healh check built in the disk drive itself.

I expect to see important differences :wink:

When you login via SSH and type

smartctl  -a   /dev/sda

you get intersting output below the line starting with “ID#”

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
  3 Spin_Up_Time 0x0027 185 171 021 Pre-fail Always - 5708
  4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 79
  5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
  7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
  9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 138
 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 51
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 24
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 28531
194 Temperature_Celsius 0x0022 125 096 000 Old_age Always - 25
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 86 -
# 2 Extended offline Completed without error 00% 10 -
# 3 Short offline Completed without error 00% 0 -

[deleted]

 I will explain the significance of these values when some other values have been reported.

Thanks for your cooperation.

1 Like

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_                               FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -                                      0
  3 Spin_Up_Time            0x0027   190   177   021    Pre-fail  Always       -                                      3466
  4 Start_Stop_Count        0x0032   097   097   000    Old_age   Always       -                                      3560
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -                                      0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -                                      0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -                                      1602
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -                                      0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -                                      0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -                                      8
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -                                      1
193 Load_Cycle_Count        0x0032   185   185   000    Old_age   Always       -                                      46994
194 Temperature_Celsius     0x0022   102   095   000    Old_age   Always       -                                      45
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -                                      0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -                                      0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -                                      0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -                                      0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -                                      0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA                               _of_first_error

1  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

WDMyCloud:~#

Sorry about the formatting.

BTW correct command : smartctl  -a   /dev/sda

@gewili: Thanks for posting your results and even more thanks for reporting the typo which I have corrected!

193 Load_Cycle_Count        0x0032   185   185   000    Old_age   Always       -                                      46994

This also shows quite a big number for 1602 hours the drive was powered.

Imho this setting will result in accelerated aging of your disk drive. Be warned!!

Thx again and please other users also report your numbers!

LinAdmin10 wrote:

@gewili: Thanks for posting your results!

 

193 Load_Cycle_Count        0x0032   185   185   000    Old_age   Always       -                                      46994

 

This also shows quite a big number for 1602 hours the drive was powered.

Imho this setting will result in accelerated aging of your disk drive. Be warned!!

 

Thx again and please other users also report your numbers!

 

 

That is approximately how long I’ve had this drive installed. However it does sleep. At least according to the pulsing blue led. Of course it may have been a used drive installed into my MyCloud. I’ll run this command in a few days to see the difference.

When the drive does “sleep” the motor is not spinning and the head unloaded.

That makes the start/stop count go up to 3560 cycles which imho are not too healthy either.

I must confess that I do not know if Power_On_hours is the whole time span or only when the drive is spinning.

I think some of you people have a high number of “load cycle counts”. That parameter had been an issue for past WD NAS drives and was said to be fixed for the WD cloud drive… I got my drive relatively close to the time it came out on the market…

I seem to have a pretty low count of load cycles…

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 176 175 021 Pre-fail Always - 6175
4 Start_Stop_Count 0x0032 096 096 000 Old_age Always - 4144
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 096 096 000 Old_age Always - 3222
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 7
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 2
193 Load_Cycle_Count 0x0032 199 199 000 Old_age Always - 4141
194 Temperature_Celsius 0x0022 110 094 000 Old_age Always - 40
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 0 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Linadmin, Although I can appreciate performance tools and reviewing monitoring values, but this post is self-deprecating as we compare mine to yours and to his, discovering that soon my newly purchased WD has only days to live if not powered down and coddled.

Personally, I replace my NAS/Servers every couple of years. In fact when I sold my WD Live for $125 (bought for $135), I had let that cheap WD Live device rattle with its indexing for over two years with little sleep until I discovered how to SSH into it and stop the indexing. I actually had a small cushion for it to sit on as the disk grinding was so noisey that I had it hidden in a closet with the closet door closed.

It was a throw-away drive. Something that I bought as a lark because it was on sale at costco, but it became useful because I didn’t have to power up my pc to access.

When I bought my MyCloud, my intentions were the same. Use it till it burns out or until better tech shows up; perhaps sooner as I love the potential speed of the ex2.

I hate doom and gloom pronostications… use it or sell it… simple…

3 Likes

Ralphael wrote:

Linadmin, Although I can appreciate performance tools and reviewing monitoring values, but this post is self-deprecating as we compare mine to yours and to his, discovering that soon my newly purchased WD has only days to live if not powered down and coddled.

 

Personally, I replace my NAS/Servers every couple of years. In fact when I sold my WD Live for $125 (bought for $135), I had let that cheap WD Live device rattle with its indexing for over two years with little sleep until I discovered how to SSH into it and stop the indexing. I actually had a small cushion for it to sit on as the disk grinding was so noisey that I had it hidden in a closet with the closet door closed.

 

It was a throw-away drive. Something that I bought as a lark because it was on sale at costco, but it became useful because I didn’t have to power up my pc to access.

 

When I bought my MyCloud, my intentions were the same. Use it till it burns out or until better tech shows up; perhaps sooner as I love the potential speed of the ex2.

 

I hate doom and gloom pronostications… use it or sell it… simple…

Your philosophy is not mine, and you have other favorites and hates than I do - let us live happyly as long as possible.> Anyhow, your measurement would be highly appreciated and in case you wish I would not comment it :wink:

Since the drive isn’t in the smartctl database it’s possible some of the displayed information is incorrect. Some drives report values for time in seconds some in minutes.

gewilli wrote:

Since the drive isn’t in the smartctl database it’s possible some of the displayed information is incorrect. Some drives report values for time in seconds some in minutes.

As far as I know only drives that have quirks must be “corrected” by the database?

The power on hours seems correct. It’s 2 hours later and it now reports 1604.

So does power on = spinning or just that there is power to the device?

alirz1 wrote:

I think some of you people have a high number of “load cycle counts”. That parameter had been an issue for past WD NAS drives and was said to be fixed for the WD cloud drive… I got my drive relatively close to the time it came out on the market…

 

I seem to have a pretty low count of load cycles…

 

Yes, your values look healthy.

I was pretty sure that not all drives are concerned, but it is a problem for those who run up with head load counts.

Here are my results:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   161   156   021    Pre-fail  Always       -       6916
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1046
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   051    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   097   097   000    Old_age   Always       -       2380
 10 Spin_Retry_Count        0x0032   100   100   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   051    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       675
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       64
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       1046
194 Temperature_Celsius     0x0022   116   101   000    Old_age   Always       -       34
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   051    Old_age   Offline      -       0

Here are my results:

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
  3 Spin_Up_Time 0x0027 212 176 021 Pre-fail Always - 4383
  4 Start_Stop_Count 0x0032 098 098 000 Old_age Always - 2402
  5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
  7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
  9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2134
 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 6
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 2
193 Load_Cycle_Count 0x0032 192 192 000 Old_age Always - 26281
194 Temperature_Celsius 0x0022 107 097 000 Old_age Always - 43
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

 Load_Cycle_Count is very high? How can i fix this?

I think it would be usefull to post actual in service time.

Here is my output from a my one-day-old drive from WD for comparison:

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
  3 Spin_Up_Time 0x0027 176 175 021 Pre-fail Always - 4183
  4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 26
  5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
  7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
  9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 15
 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 8
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 5
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 20
194 Temperature_Celsius 0x0022 099 098 000 Old_age Always - 48
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 0 -

SMART Selective self-test log data structure revision number 1
 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

kjuh123 wrote:

Here are my results:

 

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 212 176 021 Pre-fail Always - 4383
4 Start_Stop_Count 0x0032 098 098 000 Old_age Always - 2402
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2134
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 6
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 2
193 Load_Cycle_Count 0x0032 192 192 000 Old_age Always - 26281
194 Temperature_Celsius 0x0022 107 097 000 Old_age Always - 43
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

 

 Load_Cycle_Count is very high? How can i fix this?

Yes, load cycle count of more than 20’000 within 2’000 hours looks not good.

I suggest you open a support ticket at WD support.

Disk temperature of 43°C looks pretty high too.

What was your room temperature when you made the measurement?

If in summer time the room temperature rises 10-15°C it might go close to limits!

Please report how they tell you to fix this. Thanks!

gewilli wrote:

 

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_                               FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -                                      0
  3 Spin_Up_Time            0x0027   190   177   021    Pre-fail  Always       -                                      3466
  4 Start_Stop_Count        0x0032   097   097   000    Old_age   Always       -                                      3560
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -                                      0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -                                      0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -                                      1602
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -                                      0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -                                      0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -                                      8
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -                                      1
193 Load_Cycle_Count        0x0032   185   185   000    Old_age   Always       -                                      46994
194 Temperature_Celsius     0x0022   102   095   000    Old_age   Always       -                                      45
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -                                      0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -                                      0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -                                      0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -                                      0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -                                      0

BTW correct command : smartctl  -a   /dev/sda

Load Cycle Count and Temperature_Celsius look too high, I suggest you open a support ticket at WD support.

I don’t think 40 is too high a temperature for this drive, considering it is only cooled by convection. The hard drives (3) in my PC range from 31-35.

Specs state: Operating Termperature 0-70.

 
     

 Here is an interesting thread about the idle counts. Definitely an issue.

http://www.readynas.com/forum/viewtopic.php?f=24&t=73417