I have 3 Passports Essential SE, 1 USB2 and 2 USB3.
1 week ago, I’ve made a HUUUUGE backup of my MAC and my others HDD, I wanted to put all my movies, animes, photos… On the same HDD, when it was done (during 3 days), I’ve unplugged my HDDs and put it on my desk.
2 days ago, I’m plugging one of the USB3 Passport, it’s spinning, but the light isn’t blinking
Here I am, 1 of the 3 HDDs is spinning without blinking, isn’t shown on mac (diskutil list), isn’t shown on windows too (diskmgmt.msc), I’ve tried exchanging the cables… Nothing.
Be sure to now use any extension USB cables or USB hubs, it’s better to always connect the Passports directly to the computer. Also try connecting them on another computer.
Drive could have some logical issues, or firmware problems especially with bad sectors relocation lists. These lists can get overfilled, and when that happens drives can start having issues with firmware reserved areas. We convert these USB interfaced drives into SATA to address imaging and firmware manipulation, since most of the firmware manipulation tools are not very up to speed with USB interfaced drives. Once the image is done drives contents need to be decrypted.
If data is not crucially important and could afford risking further damage to the drive for the sake of recovering something at least, try running R-studio to see if it will pull files out. However, It is not an option that I would recommend on drives with issues.
If the data gets pulled, RMA the unit if its still under warranty
no software can work with the drive if its not recognized, so the answer is no. If your drive is not visible in any way then R-studio wont help. Board needs to be fixed.
