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OC247 wrote:

A product or service as buggy and unreliable as MyCloud drives should still be in beta testing and not being sold to the retail market. If this problem isn’t resolved on Monday morning when I’m back in the office, I’m going to nuke the drive and return it to Staples. Who’s with me? Maybe a mass return by consumers to the retailers will make enough of a wave to flow uphill and get something done or at least send a message someone beyond the tech support call center at WD will hear.

I would never use a MyCloud for important office data.

See

http://community.wd.com/t5/WD-My-Cloud/Alternatives/td-p/707850