I have a problem with my MyCloud 4TB that did not exist till a couple days ago. Becaus of limitations with my ISP I can only connect to my MyCloud via the relais connection service. This worked pretty well till around 2 weeks ago. Since then I can only browse the files on my MyCloud from outside my home network but not download or stream them. Inside my home network everything works fine. Do you know what I can do to get the system running again?
Is anybody else experiencing these problems with the relais service?
It really irritates me that I can for example see added files using the WD apps on Android, iPhone, Mac and Windows but not open or load them. Any help is highly appreciated.