New User EX2

for FTP, take a look at this post. It preatty much says all the steps i’ve done and you also have a link with a guide

http://community.wd.com/t5/WD-My-Cloud-EX2/FTP-problem/m-p/866636/highlight/true#M3180

You need to have a static external IP address, but if you don’t try subscribing to someone that offers this service. I use DYnDNS.org and i’m pleased with it.