Dowloaded firmware onto PC desktop and unzipped to desktop cabin.img
Put card reader with camera SD card into computer USB slot - it was a 32MB card that I had lying around
Formatted the card - full not quick
Copied the img file onto the card
WD EP ws in screensaver mode - put card reader in
Detected firmware - elected to upgrade Took about 30 seconds for bar to start moving then it moved along about 1/10 th and held at that for about 2 mins - however card reader was still flickering - the bar never did move fully across but I got a message saying I had successfully upgraded - checked this in the About page and I have
This unit is brand new to me - the mp4 playback seems better post upgrade but not as good as avi
Come on Western Digital, be serious. I have this media player from 3 months, and I’ve NEVER seen a firmware upgrade. This is totally unprofessional, and frustrating. The player itself is really expensive, and having troubles like unreadable subtitles or no DTS support (are you kidding? 200 or more $ for a player and you don’t even pay a royalty for DTS? And please don’t tell me it’s because the chip doesn’t support it…) make me want to throw it out of the window…
I am tired of waiting for a firmware that fix some stupid problems like the white, unshadowed subtitles, etc etc.
Western Digital had a reputation but launching crappy products as this they are losing a very good name in the market. If you do not support the most recent product you’ve launched… it means something.
I am going to sell this player and will buy the Xtreamer Prodigy as soon as it is released.
