For the first month or so, I had no problems with the EX2 but all of a sudden I am getting unacceptable performance for a NAS. I can’t seem to ever get more than 10 MBps (or about 80 Mbps) over Gigabit ethernet and the transfer is super spotty (jumps up to 10 MBps, then drops down to nothing). My whole network is wired. Nothing about the configuration of my network has changed from when it was working to now. I need to transfer 32 GB of data (RAW photos) every couple days to the NAS. This used to take about 5 minutes, and now it takes over an hour not to mention since I use SyncToy, the scan for existing files can take 10 minutes (and used to take a minute or less).
I took a screenshot of what the Rx looks like from the MyCloud. Notice transfer almost never goes above 10 MBps and is almost never consistently transfering. This was taken when SyncToy was transfer files (which are about 25 MB each), not during scanning, so files are being constantly served. I see a similar pattern even if I use a single large file (1 GB+)
Simlar pattern from the Tx side. Note that my machine is physical, there is just a virtual adapter for VMs. Everything is hardwired. Also note that Windows measures in Mbps and the MyCloud in MBps. Overal the speed is about 10x slower than what Gigabit should be with constant ups and downs of the transfer.
To show more what the Tx pattern should look like, notice the dotted like below. I only let it run for a about 20 seconds (so the right half of the graph) but this is the same transfer over the same network (literally the same port) but to another computer instead of the MyCloud. There are still slight ups and downs but the transfer is consistently above 200 Mbps and never stalls out and 0. The spikes are up closer to 500 Mbps.
I don’t expect to sustain 1000 Mbps, but inconsistent 80 Mbps or less isn’t ok. I tried locking the Link Speed of the MyCloud in the network settings to 1000 Mbps but that had no affect. I’d tried different jacks in my house and taps on my switch/router, but no dice (however I doubt this a problem since another machine gets at least 5x performance with no drops). I had to reupload a few hundred GB of data the other data and it had to run for a few days to transfer. I can transfer this fast to an actual cloud service. On my LAN should be much faster.
Any thoughts on what could be going wrong?