Moved passport to new win 10 computer. No files visible. Need to ID modle number for PN WDBBEP00110BRD passport to reinstall softward.
Welcome to the Community.
The model number corresponds to a WD Passport (Red):
http://support.wdc.com/product.aspx?A7YddCGmhfLS+kRl5tezUA==
The hard drive does not require software to work. Have you tried changing the USB cable and confirming if it still works in another computer with a different operating system?
