MyCloudHome What happened? Why can not suddenly access?

[NoPlex]

@walkenjoying

cannot login either. I dont know if other people have this issue.
I can still access my data by smb for now, but cannot login by app or website.
I checked the debug logs, which shows https://auth0.accounts.westerndigital.com:443 may not be responding.

Another user has reported something similar

It may be that a user is using different credentials in moving from

• MyCloudHome login used to be (My Cloud Home)

• (https://auth0.accounts.westerndigital.com/)

This sounds like it requires some setting that can only be reset from the Western Digital authentication server, so your best bet is to contact WD Tech support.

MyCloudHome Login changed to https://auth0.accounts.westerndigital.com/

The username/password used for MyCloudHome no longer works now that login is redirected to https://auth0.accounts.westerndigital.com/ I have a different username/password for WD/westerndigital MyCloudHome login used to be (My Cloud Home). Using MyCloudHome username/password on WesternDigital does not work. Using WesterDigital username/password does not get access to MyCloudHome. What is going on? When did this change? Can still access locally (different files and file structure) and can ac…