Mycloud.com not showing device

Hi all,

when i loginto wd2go.com my cloud is showing:

My WD Devices

No devices available.

even though it is there, working fine with app ect… anyone any idea’s i am on latest firmware

Hve you registered the user into the MyCloud service yet?

Go to Cloud Access, click the user, and look under “WDMyCloud.com Login for [username]” section.

of course, its all there no problem at all, even shows my cloud devices yet nothing showing in the wd2go site.

this is super frustrating indeed.

any other ideas i could try?

One more question… Is the email address shown there the address you’re using when signing onto the wd2go website?