WD Community

My Passport for Mac

Hi,
my HDD My Passport 1 TB, don’t work anymore with TimeMachine since the last backup, who was interrupted.
My Mac is under El Captain 10.11.6
Thanks for your help

Have you try to format the drive?

Hi,
yes, but it is not possible.

Diagnose the dive using WD® drive utility and find the health of the drive.

WD Drive Utilities for Mac

You can also redirect to the given link to check whether the drive damaged or what.

Hi, I’m abroad. I’ll try soon. Thanks a lot

Failed error message.
Wait for the end of the first backup
WD support doesn’t help.
Problem with Time Machine

Support for Western Digital Hard Drives | Western Digital

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