My passport dosnt work

Portable Drives My Passport
1

hello
i can not see my passport in my desktop
model number
WDBGPU0010BBK

531×245 11.4 KB
816×180 7.8 KB

hellp me what should i do

2

Hi abod ,

May be you should try the link below. This will help you in resolving the issue.

3

Test Option: QUICK TEST
Model Number: WD My Passport 259F
Unit Serial Number: WXJ1A76AYT95
Firmware Number: 1014
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 00:30:14, August 11, 2017

Test Option: EXTENDED TEST
Model Number: WD My Passport 259F
Unit Serial Number: WXJ1A76AYT95
Firmware Number: 1014
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 00:30:21, August 11, 2017

Test Option: WRITE ZEROS
Model Number: WD My Passport 259F
Unit Serial Number: WXJ1A76AYT95
Firmware Number: 1014
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: COMPLETE
Test Time: 00:30:33, August 11, 2017

it does not work