A few days ago, I’ve received my replacement unit for my WD MyCloud 3TB Gen1. To my surprise, WD gave me a Gen2 MyCloud instead and that was really generous of them. Anyway, I thought I’d share my experiences with the Gen2 so far.
Overall, I’m really happy with it. I’m getting an average of 90MB+/s read and write, for more detail please read here:
I was also able to create a backup (it’s not called SafePoints anymore) with ease, and it actually backed up a lot faster than on the Gen1. I backed up about 500GB in less than 15 minutes or so.
The ONLY issue I have is that it doesn’t seem to recognize a lot of my external HDDs. I’ve tested the following:
- 1TB Adata (works)
- 1TB Samsung (doesn’t work)
- 750GB Samsung (doesn’t work)
- 1TB WD (works)
- 1TB WD Blue (works)
- 1TB Seagate (doesn’t work)
I’ve also tested a Transcend and SanDisk 16GB and 32GB USB flashdrive, both work OK.
I’ve tested both NTFS, ext4 and extFat for the none working drives. It just doesn’t detect it in MyCloud (shows up fine in Windows). I’ve always wiped the entire partition for all my testings.
What scared me a few times is that when I plugged in the non-working drives, the led on the MyCloud turned red after scanning it for a few seconds. I thought the actual unit is dead, but after unplugging the USB cable it turned blue again.
Restarting MyCloud with the USB plugged in doesn’t help either. I’ve tried a lot of stuff and it just won’t recognize them. However, those were recognizable by my old Gen1 MyCloud.
So I would say, get either an AData or WD external HDD if you want to use backups/SafePoint.
The other issue is that on the Gen2 firmware (I’m on the latest one btw), there is only a reboot option, not power off. On Gen1, you can power off from the dashboard, so I’m not sure why this is removed from Gen2. What’s annoying about this is if I powered off the unit and then power it back on, it’ll do a consistency scan/check on the drive. If you then take a look at the logs/alerts, you’ll see that it says it was powered off unexpectedly or something about losing power, which makes sense. I’d rather power off the device gracefully from the dashboard but there doesn’t seem to be an option.
Other than that, the performance is really good and stable, I’ve gotten high read/write rates that are even better than some of the review sites out there, so I’m happy with this.