WD Community

My drive is not read on my computer what is the problem?

i have 1 TB WD my passport ultra drive
when i attached to computer it is dont read on the system
and i cant use it
what is the problem ??
and plz can any one help me plz

What OS are you using? If Windows look in Disk Management and see if the drive shows there and has a letter assigned.
Joe

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.