Until a few days ago, mycloud home drive was working normally on my Mac. Now, trying to connect, the WD Discovery refuses to let me log in. It comes up with “My Cloud is having trouble connecting to the server. Check your internet connection and try again.”
But I am able to access it via the mobile app.
Can anyone help me please?
we have the same issue; i chatted with WD support and they were useless. basically said “we are aware and are working to resolve the issue as soon as possible” but couldn’t tell me what the problem is.
This is b******t. Why should connecting to a network drive 5 feet away from me be reliant on a server halfway around the world going down? FIX IT. This really has convinced me to find another NAS solution. WD sux