My cloud home offline all of sudden with new update

Yes, you are absolutely right, WD doesn’t make it easy or remind their users to backup the MCH and you would think they would because they make so many USB HDDs. Users of this device have asked about this feature for more than 5 years. WDC could make it very easy to automate the scheduled backup process with a plugged in USB HDD, or at the very least a pop up reminder from WD Discovery that it had been xx days since the last backup, and all the backup could be done in the background or scheduled overnight. Please go over to this thread and vote with your words.