My Cloud Duo Is not accesible or shows offline?

I see history of this in the past but nothing recent what is going on?

I can’t access my MyCloud Duo. what is going on it says offline.

I have WD Cloud Home that had same problem, offline and not access it. Check on file explorer that no show icon for this cloud drive. Request report it

Same here… It just showed as offline -
My report here:

If you get close to the My Cloud do you hear noises?

Maybe was an update, they take so much time, for me with 1 TB on Raid1 was almost 2 days with no access


We recommend you kindly refer to te following KBA article : Why Does My Hard Drive Make Noise?