I previously reported success avoiding disconnects using a modified version of Pavel’s crontab solution. This is an update after the recent firmware upgrade. Recapping my experience trying to resolve frequent network disconnects:
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Newly purchased WD My Cloud disconnects from network every 3-4 hours requiring hard reboot.
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Disabled sleep mode - disconnects continue requiring hard reboot.
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Static IP - disconnects continue.
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Installation of crontab at 5 minute interval - disconnects continue.
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Installation of crontab at 1 minute interval - no disconnects. Connection maintained 3+ weeks.
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Removal of 1 min crontab as a test resulted in a disconnect within several hours. Re-install crontab - no disconnects.
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Upgrade to latest firmware v03.03.01-156, crontab removed during upgrade - disconnect within 4 hours!!!
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Reinstall 1 min crontab - no disconnects 3+ days.
I have no explanation for why the 5 min interval was unsuccessful at preventing disconnects but the 1 min crontab works flawlessly. I plan to experiment with different time intervals.
I am very much a novice who benefitted from the detailed posts of others. Hopefully my step-by-step will be useful to someone else.
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enable SSH in Dashboard Settings > Network
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google then download puTTy.exe
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run puTTy, enter the IP for the My Cloud, check SSH, click Open.
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accept the security disclaimer. You only see this the first login.
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login in as ‘root’ with default pw ‘welc0me’ (that’s a zero).
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at command prompt enter ‘crontab -e’
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arrow down to first blank line and enter:
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- date >>/DataVolume/shares/Public/date.txt 2>&1
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make sure there is a space between the *'s, between the last * and ‘date’, after ‘date’, and before ‘2>&1’.
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CTRL-o to save
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CTRL-x to exit edit mode.
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exit to close putty.
A very small file will be created in your Public folder and will be updated every minute. Hope this helps someone.
