New Release - WD My Cloud Firmware Release 3.04.01 (3/5/14)

kefas198 wrote:

I feel lost reading for 2 months everything on this forum…

 

My MyCloud still dissappears from Finder, I cant access to dashbord… every few hours… once a day I Have to reset it, by disconnecting power…

 

I have tried everything:

  • enable and disable dhcp
  • turning on and turning off sleeping mode…

 

and still nothins works!!!

 

What can I do… ?

 

If nothing how can I return it?

I bought it 10.02.2014 in Poland.

 

When I called to polish WD, they said everything should be OK, and a problem is with my router…

 

 

I have solved my disconnection problems following this:

http://community.wd.com/t5/WD-My-Cloud/My-Cloud-disconneted-itself-from-network/m-p/660115/highlight/true#M4865

I have also static ip (out of dhcp range) and sleep mode off.