My Book Essential Drive Seen by Desktop but Won't Open - Stops Responding

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I can access WD Unlocker but after unlocking it cannot access the Hard Drive

I’m just newbie here , Please Help . After Plugging out the Hard Drive because of My OS(Windows 8.1) becomes unstable, I restarted my computer and plugged the External HDD again I now cannot access my External HDD This is the status of my Hard Drive now: [image] The WD Unlocker Does not seem to have any problem when I plugged the External HDD but after unlocking it, It shows the the Disk Drive but I cannot access it and my OS becomes unstable [image] I tried using cmd to see all…