Media server on my cloud home

Sometimes users run helper apps on their phones or smart TVs and that created the appearance that Twonky is being served elsewhere, such as the MCH when it is not and it becomes very confusing to the user as well as those who try to troubleshoot the problem. MCH support has said for many years that MCH does not have Twonky:

What you are seeing could be this, when the Twonky receiver app is running together with a helper app:

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