Loosing Connection

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
2

Hi TJAC_1,

if you already tried to reset the EX2 (just a try), you should can downgrade the FW following the info here (thanks to AxelXbc) :

Where to find the old firmware and installation instructions

The issue here is that you have to find (if don’t have it) an older FW somewhere !
Good luck .