Logging into MyCloud EX4 is so slow it often times out

secfreak · August 6, 2019, 3:10am

The ribbon and outline of the dashboard display normally, but then nothing happens until it most times time out. Firmware 2.11.178

Ideas?

BuSch · September 28, 2019, 10:37pm

Same here. Firmware 2.31.183

whaleyp · October 15, 2019, 4:28pm

Ditto

habskilla · October 24, 2019, 11:48pm

We have a pattern. I can’t check my version because I can’t login.

habskilla · October 25, 2019, 7:24am

Tried to reboot and now the LCD shows it is stuck in rebooting system.

I have a real love hate relationship with this NAS.

habskilla · October 25, 2019, 12:13pm

I had to pull the power cord.

Unbelievably, it powered up and everything seems back to normal.

SBrown · October 25, 2019, 1:41pm

@BuSch @habskilla this thread if for the older My Cloud EX4. I’m assuming that you have a My Cloud PR2100 or PR4100. If yes, please check this thread for interest in the BETA 2.31.195 release My Cloud PR2100/PR4100 2.31.195 BETA Firmware for Reboot Issue

habskilla · October 26, 2019, 6:19am

I have the EX4.

Also, gone a whole day without issue.