Issue with mapping the Recycle Bin 'share' for mounting at every boot

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

I have the EX2 Ultra and the latest OS5 firmware. Regardless of firmware version (even with OS3), I have always had issues with successfully mounting the Recycle bin when logging into macOS.

All my other shares mount successfully, but Recycle Bin seems to be a problem. I can do a Connect to Server, find it and successfully mount it in macOS, but upon reboot (computer) the Recycle bin fails to mount.

Would like to know if the share name/address is dynamically changed by the NAS, if there’s a setting in the dashboard, or if I can issue a command when I’m ssh in terminal on the NAS …

Some advice would be greatly appreciated, thank you …

2

@cs7404 The Recycle Bin was never supported on macOS using AFP.

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https://support-en.wd.com/app/answers/detail/a_id/2242

3

the latest firmware update that showed up 5.13.115 appears to have a note in it like this:

Resolved an issue which network shares with recycle bin enabled could not be accessed in macOS

so, i think that Recycle Bin access was not supported at all on macOS in the past ? why not ? i can map the Recycle Bin of a share in Windows and it will mount every time I start Windows.

So what’s different that prohibits a successful mount on startup in macOS ?

4

@cs7404 original post and the KBA has been updated. It is AFP on macOS that is not supported by the Recycle Bin feature.

5

thanks for the info.

it turns out that my mac has issues connecting reliably to my shares and internal folders with SMB (I get permission issues in Finder after mounting a share using SMB). this is why I still use AFP on the macOS side.

the problem may be a keychain authentication mixup, i still haven’t been able to figure out why.

so far, no issues at all with AFP.

6

has anyone noticed with this latest firmware 5.18.117, that the recycle bin shares (when looking in the directory ‘mnt’) no longer exist ??

if i use clear recycle bin from the dashboard, my available space typically goes up, but since this update it has not when i clear the bin.

i submitted a support ticket with wd but 3 days ago and have heard nothing back so far.

8

happen to have links for downloading the prior firmware 5.17.xxx ?

if so, would flashing it on top of 5.18 be a problem ?

9

i believe i found it …

can anyone confirm these are official firmwares for the mycloud ? they are bin files.

10

i stand corrected and apologize for my mistake, i found the Recycle Bin - Volume_1 folder on the nas.

11

still wondering if rollback to the previous version of firmware is straightforward or would need to be done in wd recovery ?