There are only two causes for the slowness, well maybe three if you count WiFi but lets start with the one that we can blame on WD.
1. Scans: (WD’s Fault but correctable) if you have filled your Cloud with photos, movies and music media files, or even just filled the Cloud with data, then the two programs that the cloud runs to scan your data will consume every CPU cycle that it has. If you wait for a couple of weeks, or months, sometimes years because it gets stuck on one of your movie files, this high cpu cycle will clear up; until you add more movie files. It won’t rebuild thumbnails for your old photos or movies, but it will scan your whole hard drive to see which ones that it missed.
So you can either wait and let it scan, meanwhile moan and whine about it on the WD forums, or your can learn how to SSH into the device and kill those two programs. The only drawback that you will see after killing those programs, is on remote access you won’t know what photo you are looking at since there are no thumbnails (although if you had let the scans run previously, it will still show).
a. ssh into the device (search on the forum on how to set this up and get into the device.
b.
/etc/init.d/wdmcserverd stop
/etc/init.d/wdphotodbmergerd stop
2. WiFi: (not WD’s Fault) if you are moaning about the speed of Wifi, this isn’t WD’s fault. Wireless is a function of your mobile, laptop and the wifi signals in your home. If you have an Mac Air that doesn’t have an gigabit ethernet connection, go buy one that connects either to your Thunderbolt connector or USB 3 connection.
**3. Network: (Your Fault) **if you are connect via a gigabit ethernet and your Cloud shows “Green” at the back of the Cloud drive (meaning it is connected as gigabit, yellow means 100mbit connection), then it is your network problem; not the cloud if you have already shut down the two scan programs in the first step.
Make sure you are mapping your cloud to your computer as a mapped drive. If you are using the WD program to access your drive locally, stop using the program and learn how to map your drive.
So for this part it is your fault as you will have to discover where in your network that is causing you to complain on the forums.
So check this out:
before you pack up your WD and return it, let’s talk about Copying Speeds!
