Is this normal sound?

WD Internal Drives Desktop & Mobile Drives
1

Is this normal sound for a new HDD while idle? Warranty people said they didn’t hear anything weird.

It was daisychained with other HDD-s and made this sound. I connected to a separate sata cable and it still made that sound.

In power options I changed the turn of disk time to 5 minutes. It still made that sound after hours of not using.

It’s a WESTERN DIGITAL|Red Pro|4TB|SATA 3.0|256 MB|7200 rpm|3,5

2

Hi @Teetseremoonia,

There can be several reasons why a WD drive may be making a clicking noise:

The drive is not getting enough power to fully spin up
The drive has failed
Occasional clicks during data access
Hard clicks during a head park operation (shutdown or sleep mode)
The data cable is faulty, or incompatible

Please refer below link to check article how to tell If The Noise or Sound An Internal Drive Makes is Normal:
https://support-en.wd.com/app/answers/detail/a_id/11196

Please follow the below link to know the health of the drive.
Link: https://wddashboarddownloads.wdc.com/wdDashboard/DashboardSetup.exe

3

I read the causes you listed for why the HDD might make a clicking noises.

:black_circle:The drive is not getting enough power to fully spin up
I have 750w PSU and it’s plenty enough to power my HDD
:black_circle:The drive has failed
That’s what I’m suspecting
:black_circle:Occasional clicks during data access
It clicks all the time. Hours after is should’ve gone to idle mode
:black_circle:Hard clicks during a head park operation (shutdown or sleep mode)
HDD keeps clicking when it’s reading, writing or idle
:black_circle:The data cable is faulty, or incompatible
I tried different cables. Daisychaining it with other HDD-s,
directly powering it from PSU. Didn’t make a difference

4

Hi,

I appreciate that you have performed the troubleshooting steps.

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask