Is the back up supposed to label all the files with #s instaed of names?

WD External Drives External Drives for PC
1

I just did my 1st back up and there are 300 file folders, all without names, only #s.Is there a way to configure the back up so the names are preserved and you don’t have to open files randomly looking for a file?

Thanks for your help.

2

Hello,

If you goes to the drive it selft to see your backed up files, you wont be able to see then properly because they are encrypted. Now if you goes to the software and you select the option to restore the files, you will be able to