Bennor
January 6, 2019, 4:36pm
2
What have you tried? More information including what error messages are you receiving would be helpful. Are you seeing the My Cloud in the local network neighborhood in Windows File Explorer on the new computer?
If the My Cloud is not showing up in Windows File Explorer the following links may be of use.
Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product.
Here is what I just found with a Google search and it worked for me.
Open the Control Panel select Programs and Features then open Turn Windows features on or off
then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. See images below, click on, tap or activate images to enlarge them.
[WDMyCloudShowMConNetwork]
End results, my My Cloud is back. See images below.
[WDMyCloudShowONNetwork]
[image]
Windows 10 Issues and Potential Solutions
This posting pulls together, in one place, several of the methods, steps, and procedures used by others to resolve their Windows 10 / My Cloud issues or problems.
Note: The compilation of methods and steps below may not solve your individual Windows 10 / My Cloud problem or issue.
One cannot stress this enough, if you have not already done so read the WD My Cloud User Manual !
UPDATE!!!
Before trying any of the methods, steps or directions below, upd…