WD Community

How to decrypt a WD MyBook drive after its removed from the enclosure?

I’m having the same issue. Keep getting error message “The disk you inserted was not readable by this computer.” even after trying with another controller board with the same encryption numbers. The USB port broke off the original board which is why I’m having this issue. Drive is good… just can’t get to the data. Please let me know if there are any known solutions. I’m willing to pay a significant amount of money to retrieve my data.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.