How to backup my cloud home to external hard drive

I’m finding no documentation on this subject. Surely this is a feature/possible? If not I’m quite disappointed
in my choice of purchase.

this is currently not supported. I would suggest posting the feature request in the My Cloud Home Ideas board.

https://community.wd.com/c/home-cloud-storage/my-cloud-home-ideas

Thank you.

As far as your suggestion - I work as a software developer, this was a purposeful omission on the part of WD (for whatever reason - probably to market the duo models which incase of fire burns up also but I digress) so I feel like this would fall on deaf eyes. I’ll just spend my $$ elsewhere in the future

thanks again for your reply and my sarcasm is not directed towards you, friend