Orders still cannot be submitted.
WD employees are lurking around here, replying to what they want, but they ignore this massive issue.
They even have an announcements section here, but apparently they don’t feel the need to inform their customer’s of this
They did a year ago though for a 1 day outage
We are going on 4 days now, their system is down, their new warehouse is incompetent & corrupt, & nothing, but crickets from WD.
No one wants to update us?
And it’s been 6 days & counting of an insufficient response from WD overseas reps about why my RMA 87591508 has a UPS tracking number of 42092609
obviously invalid and fake. WD customer service just keeps replying “escalating to the appropriate department”
